1. Introduction

Welcome to Alligator (“We”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://alligator.co.za (the “Site”). Please read this policy carefully to understand our practices regarding your personal information.

2. Information We Collect

2.1 Personal Information
We may collect personal information that you provide to us directly, such as:

• Name
• Email address
• Phone number
• Postal address
• Payment information (when applicable)

2.2 Usage Data
We may also collect information about your interaction with our Site, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and other browsing actions

2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files placed on your device that help us understand how you use our Site. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for various purposes, including:

• To provide, operate, and maintain our Site
• To process transactions and manage orders
• To improve our Site and services
• To communicate with you, including sending updates, newsletters, and promotional materials (with your consent)
• To respond to your inquiries and provide customer support
• To analyze and understand how our Site is used

4. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our Site, conducting business, or servicing you, as long as they agree to keep the information confidential.
• Legal Compliance: We may disclose your information to comply with legal obligations, enforce our Site policies, or protect our rights, privacy, safety, or property, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under POPIA, you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction or updating of your personal information if it is inaccurate or incomplete.
• Deletion: You can request the deletion of your personal information, subject to legal or contractual restrictions.
• Objection: You may object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Alligator Manufacturing
5 Hawkins Ave, Epping, Cape Town
sales@alligator.co.za
021 531 1854

Effective Date: 20 August 2024